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General Terms Of Car Booking Sri lanka



  • All bookings / quotations will be confirmed upon payments only.

Allocated Kilometers

  • Free Kilometers limited to 150 per day ( Additional Km will be Charge depending on vehicle )
  • Unlimited KMs basis can be provide on request ,35% will be charge on top of the total rental

Insurance Coverage

  • Insurance Excess (Collision Damage Waiver) Excess up to US$.500 onward depending on the vehicle.( CDW can be purchase on request beforehand )

Eligibility of Driver & License

  • Driver's minimum age limit 21 years old. Minimum Valid of Local Driving License 3 years
  • Must Possess Valid International Driving permit. (IDP should be Amended by AAA Sri Lanka Charges will be US$35.(Online Rent Car will assist in processing the amendment on behalf before customer arrival (Required documents - scanned copies of Passport and IDP Cover//Photo page)
  • Driving License issued by Local License Authority of country of origin of the client can obtain Temporary License to drive in Sri Lanka from RMV office where client have to visit to the office personally.
  • RMV License office is open from Monday to Friday working hours 8.30am to 4.00pm. Local License must be with English Translation in case of obtain visiting country Temporary License. Additional driver can be include after paying US$18 Other charges same as above.
  • Optional Items on Request

    • Child Boots /Baby Seats Can be provide on request US$5 per day
    • GPS Navigation System US$3 per day.

  • Vehicle Pickup & Drop off Location

    • Delivery & Pickup can be arrange on request ( Charges Apply)
    • Hirer Should be informed to Company representative 5 hours before return the vehicle. Last minute notification not entertained. Clients must take responsibility of safe return vehicles in same conditions.
  • Fine & Penalties

    • In the event of any fines  and penalties impose by the traffic police or by local courts, Caar Booking Sri lanka is not liable to pay any cost or compensation to hirer

    Deposit Payment

    • Car Booking Sri lanka accepted All major Credit Card (VISA/MASTER/MAESTRO) or Foreign Currency. Only Credit Card payment accepted for Rental & Deposit of the Principal hirer of the vehicle. No 3rdParty credit Card.

    Fuel Policy:

    • Vehicle will be supplied with full tank and Hirer responsibility is to return with Full .
    • For Less fuel will be charged for filling the level of full tank.
  • Booking Cancellation Policy:

    • Car Booking Sri lanka committed to refund in full on pre paid reservation made online,
    • Notification should made via email or phone call 48 hours before arrival.
    • Cancellation within 48 Hours will be charged minimum 1 Day Rental + No Show Charges.



    1. This agreement is between Car Booking Sri Lanka & sole Hirer purpose of hiring on Self Drive.
    2. Payment by Credit Card will be accepted for booking on the Principal driver's own credit Card(Visa/Master/Maestro)
    3. Rental does not include Highway / Toll Free /Parking, Entrance charges. Pickup & Delivery charges will be applied (Subject to condition)
    4. Cost of Fuel and Top up of Lubricant such as Engine Oil, Transmission Oil should be borne by Hirer.
    5. Hirer is to check any scratches and damages before take over the vehicle no complaint will be entertain thereafter.
    6. Hirer should have to maintain the vehicle in condition and Hirer responsible of maintain the Oil level , Water level , Transmission Oil during the period of hire the vehicle and in his possession.
    7. Hirer also agreed for safe return of the vehicle stipulated time and on due date. In fail the rental will be calculated on daily rental basis stipulated in contract signed.
    8. In case of a major breakdown substitute vehicle will be provide Island-Wide 24 Hours.
    9. In case of any accident the hirer shall not move the vehicle from the place of accident and notify immediately to Car Booking Sri Lanka call center +94 723 300 400 or relevant marketing officer who dealt with hirer and to the nearest Police Station. Hirer responsible in obtain the produce the Full Statement of the Police report and any other relevant document to Casons.
    10. Hirer is prohibited from using the vehicle in breach of Traffic Law of Sri Lanka Police and not permitted to drive excessive -speed ,negligence driving and under influence of liquor or any other illegal purpose. Hirer is responsible to pay in full cost of the damages and rental charges till the vehicle is repaired in the garage in case of insurance rejected of the claim due to false statement made by hirer to the Police Station.
    11. Hirer is responsible for the total cost of damages and rental if Insurance claim rejected on account of invalid document - incorrect details of accident etc.
    12. Car Booking Sri lanka strictly prohibited of Carrying Pets and Transporting Firearms on board.
    13. Hirer cannot abandoned or keep the Vehicle unattended or parked in isolated places where partials theft occur Insurance cover not valid for such theft or damages
    14. Hirer is responsible for Cost of Tire /Rim Damages , Running without Water / Engine Oil / Wrong Fuel and underneath Damages.
    15. Hirer is liable to damages and losses caused to the vehicle Interior, Upholstering and accessories such as DVD/CD player and Remote Key, unclean and dirty interior.
    16. Hirer responsible of safe keeping the Ignition key of the Vehicle. Replacement Key will be provide upon paying the Charges for Lost.

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